This year’s American Customer Index ranks the most popular cellphones according to a survey of 70,000 consumers. Check out the top five most popular phones here.
iPhone 6 Plus
This year’s American Customer Index includes a list of the most popular cellphones according to a survey of 70,000 consumers. Each year the index ranks products based on customer satisfaction by conducting research across the country.
Samsung’s Galaxy S5
As expected, two smartphone manufacturers lead the survey: Samsung and Apple. Microsoft Mobile, formed when Microsoft bought Nokia’s phone business, showed the largest drop in customer satisfaction, down 3 percent.
On the other hand, Blackberry made the largest gains at 5 percent due to a highly loyal customer base. Yet the company is still facing an exodus of customers.
The Samsung Galaxy Note 3
Each smartphone received a number score out of 100. Some of the top five phones were tied, receiving the same scores.
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